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Cannot access my FUT

by Xtu321
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Original Post

Cannot access my FUT

★★★ Newbie

Hi. I can't go into my FUT as I get a message that my account is not real and I need to verify. I verified everything on my EA account. I don't understand, everything was working until I got this message. Please help. I had this account for quite some years now. 

 

Thank you. 

Message 1 of 6 (333 Views)

Re: Cannot access my FUT

Community Manager

@Xtu321 

 

Please post the exact error message you are seeing, thanks.

Stay and Play.png
Message 2 of 6 (290 Views)

Re: Cannot access my FUT

★★★ Newbie

"This account is invalid. Please visit help.EA.com for more information."

Message 3 of 6 (249 Views)

Re: Cannot access my FUT

★★★ Newbie

Here is a picture and another error message after I click Close on the previous one. 

 

"you will not be able to use the online features in FIFA20 unless you create an EA account. Go to any online area of the title to try again."

Message 4 of 6 (246 Views)

Re: Cannot access my FUT

★★★ Newbie
can I have a reply @EA_Barry 
can I have a reply @EA_Barry 
 
 
 
 
Message 5 of 6 (184 Views)

Re: Cannot access my FUT

★★★ Newbie
can I have a reply @EA_Barry 
Message 6 of 6 (183 Views)
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