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Cannot access my FUT

by Xtu321
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Cannot access my FUT

★★★ Newbie

Hi. I can't go into my FUT as I get a message that my account is not real and I need to verify. I verified everything on my EA account. I don't understand, everything was working until I got this message. Please help. I had this account for quite some years now. 

 

Thank you. 

Message 1 of 6 (291 Views)
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Re: Cannot access my FUT

Community Manager

@Xtu321 

 

Please post the exact error message you are seeing, thanks.

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Message 2 of 6 (249 Views)
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Re: Cannot access my FUT

★★★ Newbie

"This account is invalid. Please visit help.EA.com for more information."

Message 3 of 6 (208 Views)
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Re: Cannot access my FUT

★★★ Newbie

Here is a picture and another error message after I click Close on the previous one. 

 

"you will not be able to use the online features in FIFA20 unless you create an EA account. Go to any online area of the title to try again."

Message 4 of 6 (205 Views)
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Re: Cannot access my FUT

★★★ Newbie
can I have a reply @EA_Barry 
can I have a reply @EA_Barry 
 
 
 
 
Message 5 of 6 (143 Views)
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Re: Cannot access my FUT

★★★ Newbie
can I have a reply @EA_Barry 
Message 6 of 6 (142 Views)
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