Re: Cannot access account, and customer support won't help.

Belgorad · December 2018

After 7 years more then likely the battery is going bad and is causing it to not function correctly. There have been posts by others also having the same issue and unfortunately the battery cannot be replaced.

The only thing I can recommend is to use the mobile app instead.

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“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.

CrimsonHarpy147 · December 2018

@RyanGomez85

I have never had a problem with my security key not working so I cannot help you sorry. It worked perfectly up until I lost it.

Re: Cannot access account, and customer support won't help.

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Re: Cannot access account, and customer support won't help.

Re: Cannot access account, and customer support won't help.