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Cannot Subscribe

by JoshuaRollinss
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Re: Cannot Subscribe

★★ Novice

I tried with windows edge, Not using it for anything so its clear of cookies and when i click on "Game Time Code" getting message "The EA Billing and Management services cannot be accessed at this time. Please try again later.". When click on "BUY NOW" button ""high traffic" page showing up.

Message 11 of 21 (174 Views)
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Re: Cannot Subscribe

@shakiva 

 

CS cannot see any account issue (double checked)

 

Might be ISP caching maybe try using mobile data and see it works there ?

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Message 12 of 21 (163 Views)
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Re: i can't

@kvb-killer 

 

can you provide the swtor username

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
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Message 13 of 21 (152 Views)
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Re: Cannot Subscribe

★★ Novice

Same from different PC (on job), same from mobile phone???

Message 14 of 21 (143 Views)
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Re: Cannot Subscribe

@shakiva 

 

Swtor cant see any issue with the account BigShaki  (unless that isnt the account in question ?)

 

I did have one person post recently that they raised a ticket via help.ea.com about their linked EA account, all the EA CS agent did apparently was open the account data (not touch anything) and for some reason that kickstarted swtor purchasing again

 

not sure if that will help you but swtor cs cant fix something they dont see as broken.

 

 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
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Message 15 of 21 (119 Views)
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Re: Cannot Subscribe

★★ Novice

i understand you. What you suggest me to do now? TY

Message 16 of 21 (112 Views)
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Re: Cannot Subscribe

@shakiva 

 

I guess it cant hurt to open a ticket with help.ea.com for the linked origin/ea account and see if they see anything with the EA account

 

is it possible local country ISP proxy caching exists ? that would mean it could just start working again on its own when they have a re-fresh of browser data

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 17 of 21 (102 Views)
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Re: Cannot Subscribe

★★ Novice

OK, TY for your time and help

Message 18 of 21 (79 Views)
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Re: i can't

★★ Novice
@proxos666
My username is kvb-killer
Message 19 of 21 (45 Views)
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Re: Cannot Subscribe

★★ Novice
@proxos666
I have exact the same problem as shakvla.
I have send an email to [edit: email address removed] 3 days ago but i havent recieved an answer yet.
Message 20 of 21 (41 Views)