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Cannot Subscribe

by JoshuaRollinss
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Original Post

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Cannot Subscribe

★★ Newbie

http://prntscr.com/seysbm 

 

 

Username: Sithjosh

Message 1 of 21 (264 Views)
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Re: Cannot Subscribe

@JoshuaRollinss 

 

If you have a live.com email that is the ea account that needs to have a password reset

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 21 (223 Views)
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Re: Cannot Subscribe

★★ Newbie
@proxos666 the email linked to this EA account isnt a hotmail.com, the original @DerkaJerka960.com email I made the swtor account with has been locked since 2014, and I ended up having to call customer support and have them change it to this current email.
Message 3 of 21 (201 Views)
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Cannot subscribe to SWTOR!!!

★★ Novice

I have been trying to sub but get "high traffic" message popping no matter what i do. Would appreciate any help pls.

 

My SWTOR username is BigShaki.

Message 4 of 21 (111 Views)
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Re: Cannot Subscribe

@JoshuaRollinss 

 

The EA account your posting from is not the linked account, the account with the issue uses a live.com email if you dont have access to that email anymore , best to fill in https://help.ea.com/account-recovery/web-form

 

The only way to fix swtor purchasing is to sort that ea account

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 21 (188 Views)
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Re: Cannot Subscribe

★★ Newbie
@proxos666 Will they eventually fix this problem, or am I just out of luck until they have a phone number I can call?
Message 6 of 21 (169 Views)
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Re: Cannot Subscribe

★★ Novice

I have been trying to sub but get "high traffic" message popping no matter what i do. Would appreciate any help pls. My SWTOR username is BigShaki.

Message 7 of 21 (153 Views)
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Re: Cannot Subscribe


@JoshuaRollinss wrote:
Will they eventually fix this problem, or am I just out of luck until they have a phone number I can call?

@JoshuaRollinss from swtor perspective there is nothing to fix, this is a deactivated EA account that stops any purchasing on swtor.

 

The only way this gets sorted, is for you is to gain access to that EA account using that live.com email address , i recommend using the web form i linked previously.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 21 (149 Views)
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Re: Cannot Subscribe

@shakiva 

 

CS cannot see an issue with your account, can you try a different web browser or clear the cache and cookies in the one you are using

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 9 of 21 (113 Views)
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i can't

★★ Novice

I can't get a subsription. 

When i want to buy the 30 days billing subsription it says there is a maintainance and i should try next time.

So i have been trying everyday for the last 2 weeks and it keeps saying that there is a maintainance.

It also says that for more info i got to look to their twitter account but when i look at it i can find no info over a maintainance.

 

Please help

Message 10 of 21 (98 Views)