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Cannot Subscribe, original email lost

by lovelybones000
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Cannot Subscribe, original email lost

★ Novice

Hi,

 

I'm getting the error that swtor has "High traffic" and saying EA payments cant be reached whenever I try to do any method to subscribe.

 

My initial SWTOR account email was lost and had to talk with SWTOR support to get it changed to my current email. I guess this never carried to EA, because changing this account password (A different email), as suggested to fix the issue isnt doing anything, and I don't know if its even linked at this point.

My IGN for SWTOR is Kessentai. I have no idea how to get this working.

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Re: Cannot Subscribe, original email lost

@lovelybones000 

 

If that is the case you can attempt an account recovery for the old email using https://help.ea.com/account-recovery/web-form

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