Can't validate the One-Time password because I don't get the email

[CobraAxia]

When I try to log in the game or my account, it said that I need to key in the one-time password and said they send the One Time Password email immediately,I should get it in 15 minutes, but the mail never arrived.

It just happen today, but I got an email from @bioware.swtor.com this early morning (0:45 GMT+8).

I'm in Taiwan, how can I do without use CS phone?

[EA_Kat · Accepted solution]

We seem to have resolved the issue now. It may take a few minutes to fully load for everyone, but OTP's should go out again. 

Be a bit patient as you are probably not the only person trying to log in now, but it should be fixed now.

~Kat

[AlterEgo1973]

Same here, still waiting for the validation e-mail...

Funny though, I immediately get spammed for unlocking badges on Answers HQ... 

[Reinir]

I'm waiting for my one time password email for over 30 minutes now and as some one else mentioned I get spammed by badges here but what I need isn't appearing.

[Hoverael]

I'm just trying to access my swtor account via the website like i have done thousands of times previously. Of the two attempts and 30 minutes of waiting, i haven't seen anything so far.

The last time i got one of these one time passwords was yesterday, 25 hours ago according to email time stamp.

[Yenoka]

Same here, I hope it's just a bug or something like that. I just wanted to install a security key, but it doesn't even let me log in....I hope they'll fix it soon

[xeNizKing]

same here cobra

I even tried resetting my password and nothing happens. 

I am glad its not just me experiencing this issue, if it really is a bug I really hope they fix this soon.

[proxos666]

This is being looked into

[Yenoka]

so they'll fix it?

[xeNizKing]

Hoverael mine was around 0:17 am last night, Played for a bit then I got kicked out of the servers at around 2.00 AM....

I didnt think of it much (didnt bother too log back in went to bed) but perhaps thats when this all started?

[proxos666]

Thats the idea of looking into the cause