March 2019
Hey All.
We bought 2 copies of BF5 for online play and for the new firestorm update incoming. Both accounts can't get online to play. We can play Apex Legends, but not BF5. Can anyone suggest what could be the issue. We've tried everything on the forums, but still won't go online.
Thank you.
Solved! Go to Solution.
March 2019
Hey @TonalComb221335, Take a look on this topic and see if that helps: https://answers.ea.com/t5/Technical-Issues/Battlefield-5-failed-to-connect-to-EA-servers/td-p/773005...
As you can play Apex your EA and console account is already linked.
/Atic
March 2019
Hey @TonalComb221335
Please try these steps:
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Let us know if you're still experiencing issues.
Thanks
March 2019
Hi.
One account is linked already to origin. The other says it's ineligible to link?
Both still can't get online.
March 2019
@TonalComb221335 Which platform are you playing on. Check platform subscriptions
March 2019
We all play on xbox
March 2019
Hey @TonalComb221335, Take a look on this topic and see if that helps: https://answers.ea.com/t5/Technical-Issues/Battlefield-5-failed-to-connect-to-EA-servers/td-p/773005...
As you can play Apex your EA and console account is already linked.
/Atic