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Can’t subscribe, purchase cartel coins, or redeem a code

by counibean39
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Original Post

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Re: Can’t subscribe, purchase cartel coins, or redeem a code

★★ Newbie

@proxos666 

 
I get the same message when I use my mobile data. my computer, my gf's laptop,
 
my SWTOR account is EVILZANGDAR
My EA account is EVIZAAR
 
Secret
Message 21 of 30 (295 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

@Evizaar 

 

CS can see your account is ok, any issues still ?

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Message 22 of 30 (260 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

★★ Newbie

Interesting, issue no longer occurs on the website at least.  I did see i high volume of posts about these issues so I assume the swtor store was having general issues processing purchases over the last few days.  Thanks Prox for looking into things for everyone!

Message 23 of 30 (242 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

★★ Newbie

I am also having this problem. 

 

I have always been able to subscribe. My sub ran out on the 2nd of this month and now it will not let me resub. I keep getting told that the EA billing is not available when trying to buy Cartel Coins and I get the SWTOR maintenance page for extremely high traffic when trying to buy a sub. 

 

I have tried password resets on both accounts and have confirmed emails for both swtor and EA as well. 

 

All my previous swtor purchases show up on this account so I know this is the correct account linked to SWTOR. 

Message 24 of 30 (231 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

★★ Newbie

Yeah everything works fine,

 

Good job sir !!

Message 25 of 30 (194 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

@MxZxSniperZx 

 

CS can see your subbed, still having issues ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 26 of 30 (167 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

[ Edited ]
★★ Newbie

Hello, 

 

I am also unable to purchase cartel coins. I have tried resetting my SWTOR & EA passwords and multiple browsers. My SWTOR username is: filefive

 

Any help would be appreciated...I am trying to spend money Standard smile

 

Thanks!

 

 

Edit: When I navigate to the storefront to purchase CC and click on any of the CC options, I am told that swtor.com is down for maintenance. 

Message 27 of 30 (136 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

★★ Newbie

I am also unable to subscribe. swtor.com just restored my account recently but when i try to subscribe i get the maintenance error. My swtor username is Ryvden. I have reset my EA password and have tried multiple browsers and multiple devices but still get same error.

Message 28 of 30 (121 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

@BugleRank12 

 

CS cant see any issue with your account, try a different web browser other wise send an email to support@swtor.com and they can look at it further

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 29 of 30 (70 Views)
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Re: Can’t subscribe, purchase cartel coins, or redeem a code

@Ryvden 

 

You need to raise a case via help.ea.com for origin and select banned account , you need to sort the EA / Origin account that uses the same email as your swtor account

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 30 of 30 (68 Views)