Can't subscribe because of extremely high traffic

by darkstarlt
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Original Post

Can't subscribe because of extremely high traffic

★★★ Newbie

Swtor username : Darkstarlt

 

I am unable to make any purchases on swtor.com, i have even redeemed a referral link and my account is still on preferred status. 

I have linked my account to steam, this might be the reason for this problem but im uncertain.

 

Any help would much be appreciated.

Message 1 of 12 (1,067 Views)

Re: Can't subscribe because of extremely high traffic

★★ Novice

Same, my account ran out today and I was going to renew but I can't access it because it says it's down due to high traffic. Is this really the case or am I having an issue? 

Account name: baconses

Message 2 of 12 (1,038 Views)

Re: Can't subscribe because of extremely high traffic

@darkstarlt 

 

You need to login on the EA account with the persona darknovalt that account uses a hotmail email address, once that account has had a password reset then the swtor account 

Darkstarlt will be able to purchase again

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 3 of 12 (1,017 Views)

Re: Can't subscribe because of extremely high traffic

[ Edited ]
★★ Novice

I have Changed my swtor Email to the original EA account Email.

I still can't make purchases.

 

Do I need to change swtor Password?

Since i Have changed the EA one.

Message 4 of 12 (997 Views)

Re: Can't subscribe because of extremely high traffic

[ Edited ]
★★ Novice

Swtor Support told me

 

"Please do not purchase subscription from the swtor website or the Steam unless the issue with the EA account is resolved or the game time will not update with the account"

But im able to purchase Cartel Coins Via Steam, I'm Quite confused.

Message 5 of 12 (993 Views)

Re: Can't subscribe because of extremely high traffic

★★ Novice

Ok now im very Confused

 

I can buy Coins  on Swtor as long as it is more than 200 coins. I don't understand, is there actually traffic?

Message 6 of 12 (986 Views)

Re: Can't subscribe because of extremely high traffic

@Darknovalt 

 

will check on the account status , but try using incognito mode on chrome as it can be a cached browser issue now if you have reset the password 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 12 (966 Views)

Re: Can't subscribe because of extremely high traffic

★★ Novice

incognito mode

Does Work To make Purchases, For the time being ill wait before I sub just in case, something goes wrong.

 

Thanks for Help.

Message 8 of 12 (941 Views)

Re: Can't subscribe because of extremely high traffic

@Darknovalt 

 

your account is good now to sub

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 9 of 12 (927 Views)

Re: Can't subscribe because of extremely high traffic

★★ Novice

A few days ago I used a referral Link and I was awarded the Unlocks but I never Received Game time.

Is the Game time recoverable or is it lost ?

 

Thanks again for the help

Message 10 of 12 (907 Views)