November 2018
- last edited
April 2019
by
Phantomlover171
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8 Plus
OS Version iOS 12.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003961136969
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? By clicking on the pink family icon above the baby's bassinet. When I try to click on this to complete the daily family event with the baby, there is no option to select the event. Instead, you can only choose to feed the baby or pick it up, neither of which my sim actually does as she just stands in front of the bassinet.
What do you expect to see? The sim interacting with her baby and being able to complete the daily event with it.
Connection Type Mobile
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Additional feedback
I've never had this issue before, and it's only been happening now that my second generation sim is having children of her own. With her first child, initially she'd pick it up like normal, but then she just started standing frozen in front of the bassinet without doing anything regardless of what I clicked. The action would still carry out, the animation just isn't working. Even with the daily event, she'd just stand there. However, with the second child, she's not only frozen when I click actions but she cannot complete the family event even though the pink icon above the bassinet is there. To be clear, this is the event that enables the baby to earn the Good Upbringing trait after their birth.
Solved! Go to Solution.
March 2019
I no longer have the issue. The last big update fixed it. Thank you!!!
@Phantomlover1717 wrote:@wr001x, @simprincessrealm, @Luvs31, @dclay1969 do you guys still have this issue? Have you tried the suggestion by @doodle_lass?
November 2018
November 2018
Hey @wr001x, this issue sounds similar to what is going on with the Harvest fest event. Next time your Sim completes an event, instead of starting the next event please try these steps:
1. If any Sims have completed events that are ready to be collected, collect those.
2. Close your game completely, also in the background.
On iOS (iPhone 8 or earlier): press the home button twice and swipe up on the game.
On iOS (iPhone X or later): from the home screen, swipe up from the bottom and leave your finger on the screen about halfway, then swipe up on the game.
On Android: press the Recent Apps button and then press the X or swipe up on the game to close it.
3. Reload The Sims Mobile.
4. One of your Sims may have completed the blocked event or be in the event.
@simprincessrealm can you share your player ID with us? This page explains how to find this https://help.ea.com/en/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/
November 2018
See my Player ID: attached by photo
December 2018
I'm having that same problem. Not only that i'm unable to put my baby toddler sim to bed anymore. It's one glitch after another with this game.
December 2018
February 2019 - last edited February 2019
I’ve had a baby stuck since the Harvest Fest. I believe it’s stuck with a retired Sim no longer in my game. No interactions, no bundle of joy, no feeding, no birthday. When I touch the crib nothing happens. I’ve been thru the troubleshooting list a dozen times and my game and iPad are up to date. Any advice??
February 2019
@simprincessrealm Have you tried moving your bassinet to another place? I had this problem few weeks ago, but it resolved after moving my bassinet to an empty space and rearrange my furnitures. I'm on android too
March 2019
@wr001x, @simprincessrealm, @Luvs31, @dclay1969 do you guys still have this issue? Have you tried the suggestion by @doodle_lass?
March 2019
I no longer have the issue. The last big update fixed it. Thank you!!!
@Phantomlover1717 wrote:@wr001x, @simprincessrealm, @Luvs31, @dclay1969 do you guys still have this issue? Have you tried the suggestion by @doodle_lass?