December 2018 - last edited December 2018 by EA_Kipling
Solved! Go to Solution.
December 2018
Hey @brPixelNuts
If the "Lost your security key" button does not appear, if you try to login without your security key, you can call the support. Here are the numbers:
USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)
If you are from another country, you will find more numbers here.
December 2018
Hey @brPixelNuts
If the "Lost your security key" button does not appear, if you try to login without your security key, you can call the support. Here are the numbers:
USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)
If you are from another country, you will find more numbers here.
December 2018 - last edited December 2018
They don't have a Brazil phone number so I can't call them. Don't they have an email so I can easily solve this?
December 2018
@brPixelNuts Billing and Security issues must be handled over the phone to protect the account.
You may also use Voice Over Internet Protocol (VoIP) services like Skype, Viber, or Google Voice, to call Customer Service, regardless of where you are calling from.
International calls made using VoIP are generally far less expensive than calls made from a mobile phone or landline.
Open the VOIP program or app of your choice, then:
If you’re calling for support in English:
December 2018
December 2018
@brPixelNuts Great to hear! Enjoy the game, and may the Force be with you