Can't play normal multiplayer (PS4)

[Classic_Duane]

I can play firestorm fine, but when I try to play any other modes, I get sent back to the menu after a loading screen. 

[EA_Atic · Accepted solution]

When you are doing quick match, do you get disconnected or big ping spike then going back to the main menu? @krittawashere  

Also have you done any connective troubleshooting? 

/Atic 

[iluminatethesky]

Hey @Classic_Duane,

Do you get any kind of Error Code, or Error in general when trying to play other Modes?

Try these steps: https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

Let us know if you're still getting booted back to the Menu.

Thanks  

[ORANGE-EXPRESS]

Is it the same with quick matching?

[Classic_Duane]

I get no codes or error messages, it just silently puts me back at the main menu.

[Classic_Duane]

yes

[EA_Atic]

Are you using network cable or Wifi when playing and what NAt type are you on your network for your PS4? @Classic_Duane 

/Atic

[Classic_Duane]

I'm using a network cable and have type 2 Nat.

[krittawashere]

This is also happening to me on a lot on PS4 when I join through a 'Quickplay' frame from the main menu I guess you'd call it (wired connection, average 35mbps).

The only solution I have found in the interim is if you join a game from the server listing using the 'Advanced search' option (you only need to enter your parameters once and it saves them for you so it's not as tedious as it sounds) then I never get kicked back to the main screen, it may be an option for you to try.

[EA_Atic · Accepted solution]

When you are doing quick match, do you get disconnected or big ping spike then going back to the main menu? @krittawashere  

Also have you done any connective troubleshooting? 

/Atic