Can't play multiplayer with friend

[TheMadJeff]

Just got the game to play with a friend, and can't play with him, each time we group and try to launch a game, it never works? Is your matchmaking that *?

[iluminatethesky]

Hey @TheMadJeff,

I apologize for the issues you're experiencing with Matching with your friend.

Can you specify which Platform you are playing on?

When you invite him to a Party, make sure that you see his Avatar in your Party in-game. 

Also, if you are in the same Platoon, you can try joining a Server that either of you are in from the Home Screen or the Platoons Tab, and see if you are placed in the Squad with him.

Try out these steps, and let us know if it works.

Thank you  

[TheMadJeff]

Hi, we're playing on PC, and yes, when in a party I see his avatar, so we're a bit puzzled by this

[venomousviper89]

Hey everyone,

Not sure if this is the same issue or not but my friend and I cannot play on the same server reguardless of what we do.  Not sure why this is happening, the only thing I can figure is we are on the same Router but this is only a guess.

Oh and to be clear we both own seperate copies and are playing on PC!

[iluminatethesky]

@TheMadJeff

Have you tried joining through the Platoons Tab, assuming you're in the same Platoon?

It can be a bit tricky sometimes trying to join each other in-game.

The only other thing I can suggest is trying to join through the Origin App.

When you have the Game launched, follow these steps:

1. Alt + Tab to Origin

2. Pull up your friends list

3. Go to the desired friend you're trying to play with, and see if there is a "Join Game" option.

Give this a shot, and see if it works.

Keep us posted.

Thanks  

[iluminatethesky]

Hey @venomousviper89

Sorry to hear you're experiencing this issue as well.

Have you tried joining your friend through the Origin App?

While you're in Game, pull up the Origin App, find your friend's name in your friends list, and see if there is a "Join Game" option.

Hope this works.

Keep us posted.

Thanks  

[venomousviper89]

 @iluminatethesky

Yes, we tried both in game and by Orgin and still get the same issue.  We can both join seperate servers but not the same one at the same time. we get the loading screen, reserving spot and then server disconnected, you have lost the connection to the session.

[iluminatethesky]

@venomousviper89

Hmm, that's odd.

Have both of you tried fully closing the game, and repairing the files in the Origin Settings?

Also, are you in the same Platoon? If so, have you tried joining through the Platoons Tab?

[venomousviper89]

@iluminatethesky

We have not tried repairing files.  We did just try creating and joining through the Platoons tab but with same result.

[iluminatethesky]

@venomousviper89

Sorry you're still experiencing this issue.

Try Repairing the game files in Origin, and see if that works.

Keep us posted.

Thanks