Can't play apex kaspersky problem

[Dirty_Harry_II]

i cant play apex anymore. after the update you anticheat say kaspersky is malware

Have attached a fil so you can se what the game say

[EA_David · Accepted solution]

Can you try disabling it as a test and see if you can play a match? Testing with a Clean Boot is a good idea too. 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

[EA_David]

Hi, there's a small guide on the Easy Anti-cheat site that says Kaspersky should be fine, but you may need to remove an older version and update to the most recent one available. 

https://www.easy.ac/en-us/support/apexlegends/guides/antivirus/

[Dirty_Harry_II]

i remove my kasper an download a new one. still the same problem

[EA_David · Accepted solution]

Can you try disabling it as a test and see if you can play a match? Testing with a Clean Boot is a good idea too. 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

[K0sanagiKy0]

Hi I have the same problem after the season 2 update and I am no longer able to play with my paid Kaspersky Antivirus installed Easy Anti Cheat detects then errors out please assist as possible as I have been using Kaspersky for years now and I just paid for this recently and its up to date. I have disabled and added APEX folder in exceptions already and does not work.

for now I had to uninstall kaspersky to get APEX working