Can’t play any game - Failed to retrieve data error NHL 20 [ Edited ]

[Travelball09]

Every time I try to play a game it comes up with an error code and says it failed to retrieve data.  I’ve tried to play in hut and world of chel and it’s the same thing. 

EA_Blueberry: Edited post title for improved search results

[EA_Barry · Accepted solution]

@cupcake25 @Travelball09 @penguins00003 @dipcanuck 

We are collecting specific info on this from players at the following thread.

Please add your info to that thread to help us with our investigation on this issue, thank you.

https://answers.ea.com/t5/Bug-Reports/Post-your-FTRD-information-here-Failed-To-Retrieve-Data/td-p/8...

[dipcanuck]

I am having issues too! Trying to play online but getting an error message, was able to play one game and now getting the error message. 

[penguins00003]

Gotta say thanks ea👍🏻

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[cupcake25]

This is dumb lol wow

[EA_Barry · Accepted solution]

@cupcake25 @Travelball09 @penguins00003 @dipcanuck 

We are collecting specific info on this from players at the following thread.

Please add your info to that thread to help us with our investigation on this issue, thank you.

https://answers.ea.com/t5/Bug-Reports/Post-your-FTRD-information-here-Failed-To-Retrieve-Data/td-p/8...

[dipcanuck]

My issue has been resolved now. It just started to work without me making any changes. Assuming it was an EA server problem.

[EA_Blueberry]

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@EA_Barry wrote:

@cupcake25 @Travelball09 @penguins00003 @dipcanuck 

We are collecting specific info on this from players at the following thread.

Please add your info to that thread to help us with our investigation on this issue, thank you.

https://answers.ea.com/t5/Bug-Reports/Post-your-FTRD-information-here-Failed-To-Retrieve-Data/td-p/8...

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I'll be locking this post down so we have information being gathered in one thread. Please visit the thread quoted above if you experience this error.