Can’t open packs in HUT
by kobeeverton22Original Post
Can’t open packs in HUT
Accepted Solution
Re: Can’t open packs in HUT
No quantity limit means you can purchase it as many times as you want when the cool-down as expired. There are some packs you may be restricted to, like 3 total lifetime.
All Replies
Product: NHL 20
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Every time I try to purchase the "Untradable Classic NHL Starter Pack" within the HUT Store for 1,200 Points (I have 1,600), I get an Error that says "Item Unavailable - The Pack you have selected is no longer available for purchase. You will be returned to the store." Then, I get returned back to the Store, with no Pack. There's 12 Days and 21 Hours left on the Pack, how isn't it Available?
What happens when the bug occurs? I get an Error that says "Item Unavailable - The Pack you have selected is no longer available for purchase. You will be returned to the store." Then, I get returned back to the Store, with no Pack.
What do you expect to see? I expect to successfully buy the pack, and a 99 Overall Wayne Gretzky magically appear out of the Pack, rather than the crap that they've been giving in this version... For real, like I bought the highest edition (Ultimate or Deluxe, whatever it was) Because of all of the perks and packs you got with it, and every single card was absolute garbage and not worth the extra money at all.. I'd rather still be playing NHL19
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 7:01 PM EDT
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? Cuishy43
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
Every time I try to purchase the "Untradable Classic NHL Starter Pack" within the HUT Store for 1,200 Points (I have 1,600), I get an Error that says "Item Unavailable - The Pack you have selected is no longer available for purchase. You will be returned to the store." Then, I get returned back to the Store, with no Pack.
There's 12 Days and 21 Hours left on the Pack, how isn't it Available?
I expect to successfully buy the pack, and a 99 Overall Wayne Gretzky magically appear out of the Pack, rather than the crap that they've been giving in this version... For real, like I bought the highest edition (Ultimate or Deluxe, whatever it was) Because of all of the perks and packs you got with it, and every single card was absolute garbage and not worth the extra money at all.. I'd rather still be playing NHL19
@Player_6r4vsvrw @kobeeverton22 @Cuish92
Thanks for raising this to us. We have a similar post on this here, are you able to open packs now?
If not, please let us know which pack it is and what platform you play on. (Xbox/PlayStation)
Which packs are you trying to get because there is a limit to the amount you can get in 24 hours.
Re: Can’t open packs in HUT
No quantity limit means you can purchase it as many times as you want when the cool-down as expired. There are some packs you may be restricted to, like 3 total lifetime.
