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Re: Can’t login game

by mrv3ngance
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Accepted Solution

Can’t login game

★★★★ Novice

About 8 hours ago, I have been unable to successfully login the game with my iPad or iphone.  I was in the middle of “modding” one of my characters when it gave me “connection lost” message.

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Accepted Solution

Re: Can’t login game

Community Manager

Hi @IceBurg66, I can see this was posted a few days ago. Are you still having issues connecting into the game? 

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Message 2 of 6 (193 Views)

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Re: Can’t login game

Community Manager

Hi @IceBurg66, I can see this was posted a few days ago. Are you still having issues connecting into the game? 

____________________________________________________________

*Accept as Solution button - If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 2 of 6 (194 Views)
Highlighted

Re: Can’t login game

★★★★ Newbie

Hi I have hit the me too button but me and my girlfriend have had this issue since about 1800gmt if it helps both are Huawei based devices (pSMART/HONOR9) currently we are just hanging on the loading cantina screen the game will not go past this point, download was successful as far as I'm aware .... Leinad Retsamkcub 

Message 3 of 6 (183 Views)

Re: Can’t login game

★★★★ Novice
Same here.
Message 4 of 6 (176 Views)

Re: Can’t login game

★★★★ Newbie

I have found if you don't let the game timeout while loading it seems to be downloading in the background without the download bar?! .. it has worked as a fix on both devices ... If this is of help guys 

Message 5 of 6 (173 Views)

Re: Can’t login game

★★★★ Novice

My issue was fixed... I had responded to let them know and thank them.  Thank you for following up.

Message 6 of 6 (122 Views)

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