Can't log into new account.

by Gh3ttoG3cko
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Can't log into new account.

★★★ Newbie

So my browser crashed while I was creating a new account. Now when I use my new email to try to login, I get the "credentials have expired" error message. If I go to create a new account with the same email then I'm able to, even though there is already an ID assigned and registered to that email. So in other words, if I try to re-create my account, it says that my ID has already been taken, yet I can't log into that account. I've tried resetting my password but I'm getting no emails.

I really hope I'm able to use my new account.

Thanks.

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Accepted Solution

Re: Can't log into new account.

Community Manager

@Gh3ttoG3cko 

 

Please make contact with an EA Game Advisor for assistance.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png

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Message 2 of 2 (436 Views)

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Re: Can't log into new account.

Community Manager

@Gh3ttoG3cko 

 

Please make contact with an EA Game Advisor for assistance.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png
Message 2 of 2 (437 Views)