Forum Discussion

IronNick7722

5 years ago

Solved

Can’t log in to Apex on Nintendo Switch

I just downloaded Apex on Nintendo Switch three days ago and it does not let me log in to my account. I use Xbox but I now want to try it in Nintendo Switch, is there anything I am missing to link my account, I reseted my password and re-downloaded it, please help

EA_Leeuw
4 years ago
Hey @sophieicet39,

Thanks for your visit to the forums!

Unfortunately The Sims 4 does not support Controller input on the PC. ☹️

7 Replies

CUUUrvyKiRBY
5 years ago
@IronNick7722 Make sure your Nintendo switch date and time is synced with normal time. I had the same problem
CosmicChekar
5 years ago
I did all of that and I still can’t log in
EA_Atic
DICE Team
5 years ago
@CosmicChekar is your Switch account above Age 13?

/Atic
mincemusa
4 years ago
Hi @EA_Atic I'm trying to link my child account to Apex on Switch but I can't.
In my user i can log in without any problem, but i can't log in my child's profile with his account.
theretrorambler
4 years ago
@EA_Atic I am trying to set it up for my child, under 13. I logged in to the account with the adult then I go back to log in with the under 13 and it will not allow, even though I have gone through the permission steps with the verification email.
EA_Atic
DICE Team
4 years ago
@mincemusa @theretrorambler you need adult account in order to play APEX on your Switch.

/Atic
Liongang21
4 years ago
I have an apex account in my ps4 already I am trying to change it onto my Nintendo switch but it doesn’t wanna work and it forces me to make a new account

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I just downloaded Apex on Nintendo Switch three days ago and it does not let me log in to my account. I use Xbox but I now want to try it in Nintendo Switch, is there anything I am missing to link my account, I reseted my password and re-downloaded it, please help

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I just downloaded Apex on Nintendo Switch three days ago and it does not let me log in to my account. I use Xbox but I now want to try it in Nintendo Switch, is there anything I am missing to link my account, I reseted my password and re-downloaded it, please help

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Can’t log in to Apex on Nintendo Switch","moderationData":{"__ref":"ModerationData:moderation_data:5469030"},"body":"@IronNick7722 Make sure your Nintendo switch date and time is synced with normal time. I had the same problem","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"109","kudosSumWeight":2,"postTime":"2021-03-11T15:36:35.593-08:00","lastPublishTime":"2021-03-11T15:36:35.593-08:00","metrics":{"__typename":"MessageMetrics","views":1414},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":6,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4911247":{"__typename":"User","id":"user:4911247","uid":4911247,"login":"CosmicChekar","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-03-09T17:21:42.816-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4911247"},"ModerationData:moderation_data:5469031":{"__typename":"ModerationData","id":"moderation_data:5469031","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5469031":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4911247"},"id":"message:5469031","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5469029/message:5469031","revisionNum":1,"uid":5469031,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:5469030"},"conversation":{"__ref":"Conversation:conversation:5469029"},"subject":"Re: Can’t log in to Apex on Nintendo Switch","moderationData":{"__ref":"ModerationData:moderation_data:5469031"},"body":"

I did all of that and I still can’t log in

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/Atic","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":6,"postTime":"2021-03-16T10:52:29.507-07:00","lastPublishTime":"2021-03-16T10:52:29.507-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":1362},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"61","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:5069166":{"__typename":"User","id":"user:5069166","uid":5069166,"login":"mincemusa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-01T19:54:22.262-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-2.svg?time=1721239509000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:5069166"},"ModerationData:moderation_data:5469033":{"__typename":"ModerationData","id":"moderation_data:5469033","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5469033":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5069166"},"id":"message:5469033","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5469029/message:5469033","revisionNum":1,"uid":5469033,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:5469032"},"conversation":{"__ref":"Conversation:conversation:5469029"},"subject":"Re: Can’t log in to Apex on Nintendo Switch","moderationData":{"__ref":"ModerationData:moderation_data:5469033"},"body":"

Hi @EA_Atic I'm trying to link my child account to Apex on Switch but I can't.

In my user i can log in without any problem, but i can't log in my child's profile with his account.

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/Atic","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"100","kudosSumWeight":0,"postTime":"2021-09-03T08:25:09.920-07:00","lastPublishTime":"2021-09-03T08:25:09.920-07:00","metrics":{"__typename":"MessageMetrics","views":1059},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:5181950":{"__typename":"User","id":"user:5181950","uid":5181950,"login":"Liongang21","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-12-25T09:48:08.706-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:5181950"},"ModerationData:moderation_data:5469036":{"__typename":"ModerationData","id":"moderation_data:5469036","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5469036":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5181950"},"id":"message:5469036","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5469029/message:5469036","revisionNum":1,"uid":5469036,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:5469035"},"conversation":{"__ref":"Conversation:conversation:5469029"},"subject":"Re: Can’t log in to Apex on Nintendo Switch","moderationData":{"__ref":"ModerationData:moderation_data:5469036"},"body":"

I have an apex account in my ps4 already I am trying to change it onto my Nintendo switch but it doesn’t wanna work and it forces me to make a new account

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