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Can't launch Madden because of this error

by wetrain777
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Original Post

Re: Can't launch Madden because of this error

★★★★ Novice

The DxDiag should be saved in txt file. I made sure my hardware specs were capatible to run Madden. CPU, GPU, Memory, and OS met the minimum requirements.

Message 11 of 15 (233 Views)

Re: Can't launch Madden because of this error

Community Manager

@wetrain777 

 

We have a couple related posts with solutions on this found here and here

 

Even though they are for different games, copying the files over the same way should work for Madden too.

/Blueberry

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Message 12 of 15 (211 Views)

Re: Can't launch Madden because of this error

★★★★ Novice

I tried out these solutions before creating my post. Nothing worked for me.

Message 13 of 15 (180 Views)

Re: Can't launch Madden because of this error

Community Manager

@wetrain777 

 

I see that you're on Windows 8.1. Even though this solution here was for Apex Legends, do you have these updates?

 

KB3173424 https://support.microsoft.com/en-us/kb/3173424

 

KB3172614 https://support.microsoft.com/en-us/kb/3172614

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 14 of 15 (171 Views)

Re: Can't launch Madden because of this error

★★★★ Novice

I probably don't. Installing updates has been almost impossible. Everytime I check for updates, I don't get any. It just checks forever. This is probably the reason Madden is unable to work.

Message 15 of 15 (148 Views)

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