Can't launch Madden because of this error

[wetrain777]

Can't launch Madden because of this error: Invalid license. Reason code=Missing DLL:{msvcp140.dll} Error: 0xC1"

[EA_Barry]

@wetrain777 

Please right click on each of the following files on your machine and then run each one 'as an administrator':

Origin Games\Madden NFL 19\__Installer\vc\vc2013\redist\vcredist_x64.exe

Origin Games\Madden NFL 19\__Installer\vc\vc2013\redist\vcredist_x86.exe

If you continue to see an issue after installing those files, please download and install the Visual Studio 2015 files (x86 and x64) from the following link:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Let us know your results here, thanks.

[wetrain777]

Nothing worked. I also tried reinstalling both Origin and Madden several times and also installed directx to no avail.

Here's what I have

OS: Windows 8.1 Pro 64 bit

Install Directory: E:\Program Files (x86)\Origin Games\Madden NFL 19

The missing dll file is located here:  C:\Windows\System32

[EA_Barry]

@wetrain777 

Please confirm your downloaded and installed the Visual Studio 2015 files, thanks.

[wetrain777]

Ok. I installed vc_redist.x64.exe because it's 64 bit OS.

Here's the directory C:\ProgramData\Package Cache\{f4220b74-9edd-4ded-bc8b-0342c1e164d8}

[EA_Barry]

@wetrain777 

If you continue to have an issue, you should probably install the x86 component too.

[wetrain777]

I installed it. No difference.

[EA_Barry]

@wetrain777 

Hmm, ok...try right clicking on the game in Origin and then Repair.

[wetrain777]

Still can't launch the game. It doesn't look I'll ever be able to play this game so I'd like a refund.

[EA_Blueberry]

@wetrain777 

Would you be able to include a DxDiag to this post so we can take a quick look at your system specs?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/