Can’t get past blue screen. Connection bs

[michmarly]

Why can I not pass the blue screen. States to check my connection. Connection was fine and error began in the middle of game play. Wtf apparently this is not the first time this error has happened to others. 

[geminiigirl78]

@michmarly same thing happened to me. i just contacted support

[geminiigirl78]

heres what i see on my screen

[VidaBliss]

Same. That’s why I came here to check if it’s the game or just my own technical issue. Looks like it’s the game. 

[EA_Solaire]

Hey all,

If you're still having troubles with this error message, please send me a DM with the information here:

Product: 
Platform:
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7):
OS Version:
How often does the bug occur?:
Connection Type 
Please select your region:
Country:

I'll also need your Player ID, which you can find by following these steps. Please do not post your Player ID publicly as we do not want your private information posted.