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Re: Can't get into ultimate team

by deandjdean
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Can't get into ultimate team

★★ Novice

I can't get into ultimate team on my main account meanwhile the other online services are working and on my subaccount I have no problem getting into ultimate team. 

Message 1 of 6 (343 Views)
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Re: Can't get into ultimate team

[ Edited ]
★★★★★ Pro

Hey @deandjdean 

Sorry to hear about that. On what platform is this on?

If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game Adviser.

 

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game.
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Thank You!
/MadRedPirahna

Message 2 of 6 (300 Views)
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Re: Can't get into ultimate team

★★ Novice

Hi,

It's on the ps4 but there are only 2 contact options: calling and here at answers hq. But i can't call so this is unfortunately the only option for me here.

Message 3 of 6 (256 Views)
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Re: Can't get into ultimate team

★★★ Novice

The servers are down because I can't login too

Message 4 of 6 (203 Views)
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Re: Can't get into ultimate team

★★ Newbie
@deandjdean I’m on Xbox platform and cannot get into ultimate team, neither is the companion app working for me.
Message 5 of 6 (184 Views)
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Re: Can't get into ultimate team

★★ Novice

yeah there was a server maintenance a few hours this morning but I have this problem since last friday.

Message 6 of 6 (137 Views)
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