Can't get into lobby
by no1rossiOriginal Post
yesterday (30.01.2020)occurred when i start apex on my xbox x
I can't get into lobby
It comes error
There was a problem processing game logic please try again
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ui/dialogs/promo.nut#55
[UI]index"0" is beyond array size of 0
I close game and restart game
Still same situation
I power off my xbox and reboot
Same situation
Please help
xbox one 無法進入遊戲大廳
Hey there.
That message comes up because the game is looking for information that it was unable to find for some reason. There might be something missing or corrupted in the game files. When you have a chance I'd recommend reinstalling Apex Legends to see if that helps. If there is an issue with the game data that might fix the missing or corrupted files.
If you're still getting the same error after reinstalling let me know. Thanks!
/Kent
Thanks for giving it a shot. It could also be happening because of a connectivity issue. When you have a chance please try running through the basic connection troubleshooting steps over at the EA Help website.
If you're still having any trouble after that try the platform-specific steps as well to see if that helps:
- PC
- Xbox One
/Kent
