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Can’t get into NHL 21

by lukeychaw17
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Original Post

Accepted Solution

Can’t get into NHL 21

★★★ Newbie

I have tried everything from disconnecting my Xbox to deleting and reinstalling the game when I try to play I just sit on the title screen and the corner says checking it’s been like this all day any advice?

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Accepted Solution

Re: Can’t get into NHL 21

Community Manager

@Greener1923 

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Message 4 of 4 (124 Views)

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Re: Can’t get into NHL 21

Community Manager

Hi there, @lukeychaw17.

 

Which Xbox do you have? Also, is the game installed on an external or internal hard drive? Thanks!

Message 2 of 4 (202 Views)

Re: Can’t get into NHL 21

★★★ Newbie

I also am having the same issue. I have an Xbox one. I have the game stored on an internal hard drive as well.

Message 3 of 4 (136 Views)

Re: Can’t get into NHL 21

Community Manager

@Greener1923 

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Message 4 of 4 (125 Views)
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