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Re: Can't find the link account button

by jamancodes
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Can't find the link account button

★★★★ Novice

Can anyone help me I cannot find the button to link my account i have searched everyplace for it but to no avail can anyone tell me what is wrong? It is not even in the settings  or the friends section or anywhere please help me i relly dont wanna lose my C&C account

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Accepted Solution

Re: Can't find the link account button

EA Live QV Team

I the two buttons for "Achievements" and "Link Account" are missing (as in your screenshot), it means you are underaged (below a certain age, depending on your location) and considered a child.

 

When you first launch the game, it will ask you for your age, to comply with the law. If you set your age, let's say to 10, but the minimum age for your country is 14, those buttons will be disabled.

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Message 4 of 14 (789 Views)

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Re: Can't find the link account button

[ Edited ]
EA Live QV Team

Hi @jamancodes,

 

You can find the option to link your account within the Settings menu (on the main screen, tap the cogwheel at the bottom right corner of the screen).

 

Screenshot attached.

Message 2 of 14 (879 Views)

Re: Can't find the link account button

★★★★ Novice
Message 3 of 14 (825 Views)

Re: Can't find the link account button

EA Live QV Team

I the two buttons for "Achievements" and "Link Account" are missing (as in your screenshot), it means you are underaged (below a certain age, depending on your location) and considered a child.

 

When you first launch the game, it will ask you for your age, to comply with the law. If you set your age, let's say to 10, but the minimum age for your country is 14, those buttons will be disabled.

Message 4 of 14 (790 Views)

Re: Can't find the link account button

★★★★ Novice

How do you log out of the app? My Dad doesn’t remember giving his age during installation. We need help. He can’t chat with his alliance or link his account. This is horrible.

Message 5 of 14 (717 Views)

Re: Can't find the link account button

★★★★ Novice

what is the minimum age for Singapore? i am currently 11 but will reach 12 soon

Message 6 of 14 (708 Views)

Re: Can't find the link account button

EA Live QV Team

Hi @jamancodes, I am not 100% sure but as far as I remember, it should be 13.

Message 7 of 14 (685 Views)

Re: Can't find the link account button

[ Edited ]
EA Live QV Team

Hi @WelcomeToAccord, that depends on what platform you are playing on and how you linked your account.

 

Here you can find all the information on how to link your account: https://help.ea.com/en/help/mobile/can-my-lost-progress-be-restored-for-a-mobile-app-if-i-play-anony...

Message 8 of 14 (684 Views)

Re: Can't find the link account button

★★★★ Novice

Thanks

 

Message 9 of 14 (591 Views)
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Re: Can't find the link account button

[ Edited ]
★★★★ Novice

Could you guys help me again i just switched phone from S7 to S8+ and i have a google account but could not link it so did not transfer data my name is jadecoded in the game hope can help here is my PersonaID

Message 10 of 14 (459 Views)

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