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find matches/Stuck on Matchmaking Tokyo Servers","id":"message:5565990","entityType":"FORUM_TOPIC","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5565990","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:3534777"},"readOnly":false},"Conversation:conversation:5565990":{"__typename":"Conversation","id":"conversation:5565990","solved":false,"topic":{"__ref":"ForumTopicMessage:message:5565990"},"lastPostingActivityTime":"2021-04-10T07:05:57.600-07:00","lastPostTime":"2021-04-10T07:05:57.600-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:5565991":{"__typename":"ModerationData","id":"moderation_data:5565991","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5565991_1":{"__typename":"Revision","id":"revision:5565991_1","lastEditTime":"2021-04-09T11:42:31.593-07:00"},"ForumReplyMessage:message:5565991":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:5565991","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5565990/message:5565991","revisionNum":1,"uid":5565991,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:5565990"},"subject":"Re: Can't find matches/Stuck on Matchmaking Tokyo Servers","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:5565991"},"body":"

Hi @DashBR, 

\n\n

Can we try running through some connection troubleshooting steps to see if we can help with the matchmaking issues you've been seeing? When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website first to see how that goes. 

\n\n

If you're still having any issues afterward check out the platform-specific steps as well: 

\n\n

- PC

\n

- Xbox

\n

- PlayStation

\n\n

Let me know if you're still having any matchmaking issues once you've had the chance to give these steps a try. Thanks!

\n\n\n

/Kent

","body@stringLength":"1271","rawBody":"

Hi @DashBR, 

\n\n

Can we try running through some connection troubleshooting steps to see if we can help with the matchmaking issues you've been seeing? When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website first to see how that goes. 

\n\n

If you're still having any issues afterward check out the platform-specific steps as well: 

\n\n

- PC

\n

- Xbox

\n

- PlayStation

\n\n

Let me know if you're still having any matchmaking issues once you've had the chance to give these steps a try. Thanks!

\n\n\n

/Kent

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Can't find matches/Stuck on Matchmaking Tokyo Servers","moderationData":{"__ref":"ModerationData:moderation_data:5565992"},"body":"@EA_Kent After the update that was out today, everything started working again...

Thank you anyway!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"102","kudosSumWeight":0,"postTime":"2021-04-09T12:22:41.300-07:00","lastPublishTime":"2021-04-09T12:22:41.300-07:00","metrics":{"__typename":"MessageMetrics","views":504},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:5565993":{"__typename":"ModerationData","id":"moderation_data:5565993","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5565993":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:5565993","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5565990/message:5565993","revisionNum":1,"uid":5565993,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:5565992"},"conversation":{"__ref":"Conversation:conversation:5565990"},"subject":"Re: Can't find matches/Stuck on Matchmaking Tokyo Servers","moderationData":{"__ref":"ModerationData:moderation_data:5565993"},"body":"

@DashBR 

\n\n

Excellent, thanks for following up and letting me know! 👍

\n\n\n

/Kent

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