Can’t find a house I bought with real cash.

by ca50veejcrrn
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Original Post

Accepted Solution

Can’t find a house I bought with real cash.

★★ Newbie

I bought the Jeong Manor House with real cash. It was on sale and I bought it. But I can’t find it. And it still on sale with simeleon money as if I haven’t bought it at all.

How do I get it to work? And if not what do I do? 

Message 1 of 6 (1,074 Views)

Accepted Solution

Re: Can’t find a house I bought with real cash.

Community Manager

Hi @audirulyana 

 

If you've not received this purchase, please report this to the live support team so they can review your account a bit further and see what's going on- here on AHQ, we don't have access to your account details to take a look with you. 

 

Please submit an in-game help request following these steps to get in contact with the live support team. 

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Message 6 of 6 (831 Views)

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Re: Can’t find a house I bought with real cash.

Community Manager

Hi there @ca50veejcrrn,

 

When you bought this house from the House Templates section, did you click on Purchase & Apply to build the home on your current lot? 

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Message 2 of 6 (999 Views)

Re: Can’t find a house I bought with real cash.

[ Edited ]
★★★ Newbie

@EA_SolaireI got same, i click purchase and apply but the house not exist

Message 3 of 6 (852 Views)

Re: Can’t find a house I bought with real cash.

★★★ Newbie
@EA_Solaire Please help
Message 4 of 6 (848 Views)

Re: Can’t find a house I bought with real cash.

★★★ Newbie
@EA_Solaire I just buy the house again that makes me pay double how crazy it is?🤬🤬🤬
Message 5 of 6 (837 Views)

Re: Can’t find a house I bought with real cash.

Community Manager

Hi @audirulyana 

 

If you've not received this purchase, please report this to the live support team so they can review your account a bit further and see what's going on- here on AHQ, we don't have access to your account details to take a look with you. 

 

Please submit an in-game help request following these steps to get in contact with the live support team. 

solaire.png

Message 6 of 6 (832 Views)