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Re: Can't connect to EA's Servers in Battlefield V

by demody59
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Original Post

Re: Can't connect to EA's Servers in Battlefield V

Community Manager

Running Uo-tracer you get error message 2000, what step do you get this?  @WeWantWafflesMm

 

Did you try to connect with 4g device to see if the same issue is happening for you? 

 

/Atic 

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Message 11 of 19 (690 Views)

Re: Can't connect to EA's Servers in Battlefield V

[ Edited ]
★★★★ Novice

No, no. Error message 2000 ingame, UOTrace worked just fine. My former PC was able to run the game just fine and had identical UOTrace results actually. Official EA tech support was very poor and eventually told me I should get them my DxDiag, mymsinfo & a UOTrace of both machines .. a process that might take me over 3 hours to run.

That's when I gave up. I uninstalled the game & origin, and also got a refund. I won't be playing unfortunately.

Message 12 of 19 (682 Views)

Re: Can't connect to EA's Servers in Battlefield V

Community Manager

Hey @WeWantWafflesMm, we have a massive topic about it here: 

We are looking in to the issue. Standard smile 

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. High five 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

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Message 13 of 19 (656 Views)

Re: Can't connect to EA's Servers in Battlefield V

★★★★ Novice

Samething here... Yestarday it work, today not even with safe mode on work... S**** Server

Message 14 of 19 (556 Views)

Re: Can't connect to EA's Servers in Battlefield V

★★★★ Novice

Hey @WeWantWafflesMm

I resolved this by changing my documents mapping in my windows registry.

I recently built a new pc and never changed the mapping - this is where Origin saves your Battlefield user profile (your system's documents folder), and if it is mapped to a drive that doesn't exist it will prevent you from connecting. 

 

Try this:

1. Click your Start Button, type regedit and hit Enter to open the Registry Editor 

2. Navigate to this Key: 
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders 

3. In the right hand pane, double click Personal 

4. Set its Value Data to: (mine was previously mapped to an F: drive that is no longer in my system- hope that may be the case for you)
%USERPROFILE%\Documents 

5. Close the Registry Editor and restart your PC

 

Worked for me after loading Battlefield - had to perform an interface update and then boom I was online!

Message 15 of 19 (2,470 Views)
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Re: Can't connect to EA's Servers in Battlefield V

[ Edited ]
★★★★ Novice

@johnnylight76   This worked for me. I had played the early Beta version without any issues. Thanks for your post!

Message 16 of 19 (440 Views)

Re: Can't connect to EA's Servers in Battlefield V

★★★★ Novice

Happy it worked for you sir!

Message 17 of 19 (426 Views)

Re: Can't connect to EA's Servers in Battlefield V

★★★★ Newbie

Wont connect for me either. Just bought it and cant get online. Its * 

 

Message 18 of 19 (352 Views)

Re: Can't connect to EA's Servers in Battlefield V

[ Edited ]
★★★★ Newbie

I had a similar issue I went through all of their help protocols.  Then I found out that the firewall was blocking internet access to Battlefield V. This solved my issue hopefully it helps you or someone else.

Message 19 of 19 (190 Views)

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