Can't Sub

by DosePWNZ
Reply

Original Post

Accepted Solution

Can't Sub

[ Edited ]
★★★ Newbie

Hello. I can't buy sub with this issue. What i must do to resolve that problem?

 

P.S. I trying to buy sub around 6 days with this problem.

Message 1 of 6 (421 Views)

Accepted Solution

Re: Can't Sub

@DosePWNZ

 

With the redirection strategy error. delete the payment method on the swtor account , log into the EA account associated with that swtor account and delete the payment method on that EA account, then re-add the payment method on the swtor account.

 

See this link as an example

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

View in thread

Message 5 of 6 (369 Views)

All Replies

Re: Can't Sub

[ Edited ]
Hero

@DosePWNZ

 

What is your display name so It can be looked into?

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 2 of 6 (407 Views)

Re: Can't Sub

★★★ Newbie

Display Name - Dosemited.

Message 3 of 6 (390 Views)

Re: Can't Sub

Hero

@DosePWNZ

 

I flagged this to be looked into and unfortunately to find outbwhat happened you will  need to call customer service and see what the cause of the issue is.  You can find their contact info and hours of operation here.

 

If you are in a different country you can use a VoIP program like Skype or Whatsapp to make the call for free or at a discounted rate.  Simply call the UK number from the page linked using the app.

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 4 of 6 (385 Views)

Re: Can't Sub

@DosePWNZ

 

With the redirection strategy error. delete the payment method on the swtor account , log into the EA account associated with that swtor account and delete the payment method on that EA account, then re-add the payment method on the swtor account.

 

See this link as an example

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 6 (370 Views)

Re: Can't Sub

★★★ Newbie

Thanks! Now it's work.

Message 6 of 6 (346 Views)