Can't Pay for Subscription (Purchase Error)

[jonrileysushi123]

@proxos666 Can I get some help too, I’m trying too add to my subscription and nothing seems to work I’ve tried what the others have as well. My username is BlackJonSaiyan

[hvslfn]

@jonrileysushi123 hope they can help us

[proxos666]

@hvslfn 

Your accounts are fine , no money was taken as all the purchase attempts have failed, and CS recommend you discuss this with your bank

[proxos666]

@jonrileysushi123 

You need to login on the EA account with the Persona abcrj2loprodno and reset the password on that account, that will fix the swtor purchasing

[jonrileysushi123]

Alright thanks, is that password the same as mine? 

[jonrileysushi123]

I was also wondering how I’m going to be able to change the password when my email isn’t connected to that one. 

[proxos666]

@jonrileysushi123 

that EA account in theory would be using the email used originally to create the swtor account, ever changed the email on swtor ?