January 2018
Can you post your full Dxdiag report here, there may be useful detail in that file. Thanks.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
January 2018
Thanks.
Try updating your video driver and then set the refresh rate to 50Hz in order to match your monitor refresh rate.
Additionally, see the following links for more info and troubleshooting:
https://answers.ea.com/t5/Technical-Issues/PC-Troubleshooting-and-Requirements/td-p/5235349
January 2018
I've just used Can You Run It? and the graphics driver was 23 months out of date, but I can't update the driver anymore as this is the newest driver.