Re: Can’t Get Online

by wildchev88
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Can’t Get Online

★★★ Newbie

F57DB59F-4BCD-4262-ADF3-086C199847DD.jpegSo still not able to connect to online play. Getting this message. Not having any other issues with online play with my other games. Any fix?? 

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Accepted Solution

Re: Can’t Get Online

[ Edited ]
★★★★★ Novice

The problem seems to have been solved! See you all on the road.

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Re: Can’t Get Online

Community Manager

@MrzPeachez2010 

 

Do you happen to have Spectrum as your internet provider?

 

Thanks.

barry.png
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Re: Can’t Get Online

★ Apprentice

It is happening to all ea games for me, same screen. All other games work fine

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Re: Can’t Get Online

★ Apprentice

I have the same issue and yes I have spectrum, what does the internet carrier have to do with the connection?

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Re: Can’t Get Online

★★★★★ Novice
@EA_Barry I also have this issue and Spectrum is my internet provider, that is a scary link as to why the game wouldn't work, what is the cause of that I wonder?
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Re: Can’t Get Online

★★★★ Novice

Yes I also have spectrum and getting the same error after 1.5 All other Games fine on internet.

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Re: Can’t Get Online

★★★★★ Novice
@EA_Barry I also have Spectrum as my internet provider. I was hearing something about a firewall with the internet provider or something
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Re: Can’t Get Online

★★★ Newbie
@EA_Barry Yes I do have Spectrum.
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Re: Can’t Get Online

★★★★ Novice
@MrzPeachez2010 I am having the same message where i have to log into my ea account and i have contacted ea and they gave me some troubleshoot and i did them all like they told me and still can't get online
Message 9 of 52 (14,254 Views)

Re: Can’t Get Online

★ Apprentice
@MrzPeachez2010 I made a call to support of EA, Some users with accounts secundaries and sync with a same account EA and included in friends list are causing this error. He recommented remove and block yours others accounts PSN Id in your friends list. The team Ghost games know this error and created a ticket to develope a solving. That's what said for me.
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