Can't Find A Match On Xbox One [ Edited ]

[jmhuber16]

Everytime my buddy and I go to start a match, it says anywhere from 2-6 players in queue and never puts us in a match. Not sure what the problem is.

Thanks.

[EA_Cade]

@jmhuber16 Sorry for the delay, is this still happening to you?

[jmhuber16]

Yes, just checked it and still can't join a match.

[EA_Cade]

@jmhuber16 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?

[Dlambert1986]

Any news on connection to ea servers timed out on Xbox. It has been like that since launch for me. Almost every match I freeze and that error message comes up. Only in mid game. Any news on a update would be appreciated I have literally tried everything you could imagine. 

[Dlambert1986]

And I have already did the tip above about ten times and it still isn’t working.

[Dlambert1986]

I have no problem in title screen or launching or joining with friends but in the middle of the match it just freezes and timed out message appears.love the game and ready to drop some cash on this game but hard to when I can’t finish a match. 

[jmhuber16]

Nope, that didn't fix it. 

[EA_Cade]

@Dlambert1986 @jmhuber16 Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.

[jmhuber16]

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.0.0.1 1 1ms 1ms 0% 102 / 102 0ms / 22ms
* Unknown Host * 96.45.242.1 2 3ms 3ms 0% 102 / 102 2ms / 23ms
tsc-stmary.bright.net 209.143.41.69 3 3ms 4ms 0% 102 / 102 2ms / 26ms
worth-tsc.bright.net 209.143.41.65 4 7ms 7ms 0% 102 / 102 5ms / 31ms
5-2-1.bear1.Cincinnati1.Level3.ne4.15.99.241 5 16ms 17ms 0% 101 / 101 15ms / 44ms
* Unknown Host * 0.0.0.0 6 0ms
* Unknown Host * 4.79.23.202 7 27ms 27ms 0% 101 / 101 25ms / 43ms
* Unknown Host * 159.153.92.10 8 26ms 26ms 0% 101 / 101 25ms / 41ms
* Unknown Host * 159.153.92.94 9 27ms 28ms 0% 101 / 101 26ms / 54ms
easo.ea.com 159.153.64.173 10 27ms 27ms 0% 101 / 101 26ms / 49ms