Can't Download NFS HEAT after purchease

[andresmedia]

Some time ago I played this game in the E-play, but later I quit form that and later I purchased this one, but now I cant download the game, there is not download option

Any solution for this? 

[EA_Barry · Accepted solution]

@andresmedia 

Clear your Origin cache as follows: 

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

...and then log out and back in to Origin.

Retry and if the issue continues, contact our Advisors so we can make sure all is well on our side.

Thanks.

[EA_Barry · Accepted solution]

@andresmedia 

Clear your Origin cache as follows: 

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

...and then log out and back in to Origin.

Retry and if the issue continues, contact our Advisors so we can make sure all is well on our side.

Thanks.

[andresmedia]

Sadly this happened again and again... The solution "Unisntall"...