Can't Chat in Rivals and HUT Champions? Seems Like I'm Muted

by relaxingh
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Accepted Solution

Can't Chat in Rivals and HUT Champions? Seems Like I'm Muted

[ Edited ]
★★ Novice

in HUT mode cannot chat with other players// between periods i get this msg

 

WAITING FOR ALL USERS TO RESUME

                  MUTE LIST

 Unable to display members, please try again later.

 

I have asked EA they advised my id and username is not banned or suspended.. so no clue... I cant chat?

EA_Blueberry: Added text to post title

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Accepted Solution

Re: Can't chat? seems like im muted

Community Manager

@relaxingh 

 

I have confirmed that chat is disabled for Rivals and HUT Champions. That would be why you can't hear opponents or talk to them.

Aljo.png

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Re: Can't chat? seems like im muted

Community Manager

Hi there, @relaxingh.

 

I'd like you to go to the network settings on your console. Let me know what it says for the NAT type. Thanks!

Aljo.png
Message 2 of 8 (1,408 Views)

Re: Can't chat? seems like im muted

★★ Novice

Hi its says TYPE 2

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Re: Can't chat? seems like im muted

Community Manager

@relaxingh 

 

Type 2 should be ok. Did this just start happening or has it been going on for a long time? Is it only HUT this happens in?

Aljo.png
Message 4 of 8 (1,395 Views)

Re: Can't chat? seems like im muted

★★ Novice

only for nhl 21 when i bought it.

Cant talk to anyone and between periods online on HUT this is the screen i get

 

Message 5 of 8 (1,378 Views)

Re: Can't chat? seems like im muted

Community Manager

@relaxingh 

 

It's intended that you don't see who you're playing. This was added to discourage the dodging of opponents. 

Aljo.png
Message 6 of 8 (1,374 Views)

Re: Can't chat? seems like im muted

★★ Novice

Would this have anything to do with why I cant chat in HUT games with other players? it seems like something is turned off only for nhl21 every other game works

Message 7 of 8 (1,348 Views)

Re: Can't chat? seems like im muted

Community Manager

@relaxingh 

 

I have confirmed that chat is disabled for Rivals and HUT Champions. That would be why you can't hear opponents or talk to them.

Aljo.png
Message 8 of 8 (1,302 Views)