Help us improve Answers HQ! Take Survey No, Thanks

Can't Buy Cartel Coins

by HowlAvalon
Reply

Original Post

Highlighted

Can't Buy Cartel Coins

★★ Novice

So I'm trying to buy some Cartel Coins for SWTOR, but it isn't letting me. I've checked if transactions are enabled on my account and they are, however it won't let me change my payment method as the current registered one is outdated, Every time I've tried to use/register a new card, it says "We're sorry, but we can't perform transactions to this card. Please load another one." but my card works perfectly fine everywhere else?

Message 1 of 9 (231 Views)
Highlighted

Re: Can't Buy Cartel Coins

@HowlAvalon 

 

try removing the payment method from the "linked" EA/origin account

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 9 (221 Views)
Highlighted

Re: Can't Buy Cartel Coins

★★ Novice

How do I ensure they're connected because I never linked them. Not manually, anyway,

Message 3 of 9 (212 Views)
Highlighted

Re: Can't Buy Cartel Coins

@HowlAvalon 

 

Provide the swtor username and i can check if it is linked to the account your posting from (when CS come online in about 10 hrs)

 

normally the email used when the swtor account was created would of created an EA account with that email if it didn't exist prior per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-account-linked

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 9 (207 Views)
Highlighted

Re: Can't Buy Cartel Coins

★★ Novice

RaizedByWolvez 

I've had the account from forever ago but I recently came back to the game and changed the email and stuff to my current one. The same one is used with my EA/Origin account.

Message 5 of 9 (200 Views)
Highlighted

Re: Can't Buy Cartel Coins

@HowlAvalon 

 

will check when they come online

 

updating swtor email now to an email used by another ea account doesnt change linkage to the original ea account

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 9 (196 Views)
Highlighted

Re: Can't Buy Cartel Coins

★★ Novice

I'm starting fresh anyways so would it be ideal to just create a whole new account altogether?

I'm getting to that point honestly lol

Message 7 of 9 (191 Views)
Highlighted

Re: Can't Buy Cartel Coins

@HowlAvalon 

 

I guess that would confirm the issue with the payment lays with the old linked account or not

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 9 (187 Views)
Highlighted

Re: Can't Buy Cartel Coins

★★ Novice

Just created a new account and CC info worked just fine. Thanks so much for the assistance. Take care!

Message 9 of 9 (172 Views)