Can I get some assistance in aisle connection error

by walkersmay74
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Re: Can I get some assistance in aisle connection error

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★★ Novice

@EA_Kent Same problem with me on xbox, anybody know what's happening?

Message 11 of 15 (603 Views)

Re: Please Check EA.com/Unable-to-connect for more Information ) and then Nothin

★★★ Newbie
@USO_RENOTS ps4 says no servers found on apex main screen
Message 12 of 15 (445 Views)

Re: Can I get some assistance in aisle connection error

★★★ Newbie
@EA_Kent Any luck figuring out what’s happening?
Message 13 of 15 (493 Views)

Re: Can I get some assistance in aisle connection error

Community Manager

Hey everyone. 

 

From what I can see it looks like the Apex Legends servers are all up and running. I'm not seeing any outages. 

 

Can we try running through some connectivity troubleshooting to see if we can get you back online? A good place to start is with the basic connection steps over at the EA Help website. Those can help with a lot of the most common connection issues we see. 

 

If you're still having trouble after that check out the platform-specific steps as well: 

 

- PC

- Xbox One

- PlayStation 4

 

Let me know if you're still having trouble connecting after that. Thanks!

 

 

/Kent

Kent.png
Message 14 of 15 (414 Views)

Re: Can I get some assistance in aisle connection error

★★★ Newbie

These steps are helping nobody. There is some problem with the EA servers for Apex.

 

I don't know about everyone else, but i am in South Africa and majority of the time i am using the Sao Paulo data center as it has the lowest ping. I have tried switching to Belgium a couple times as that has the next lowest ping but still nothing. 

 

I didn't have a problem up until about a month ago. It doesn't even matter what time of the day, it still happens. 

Message 15 of 15 (375 Views)