November 2017 - last edited November 2017
All right guys, I have a fix, but you might not like it...
So I talked to EA Support and he game me a few trouble shootings to try. I only did the first two, The first being reset mac address which I'm sure had nothing to do with the fix.. What I did have to do was delete the "cloud saves" that is under your username.Â
DELETE CLOUD SAVES
1. On Home, pull the right trigger, and then press A to open My games and apps.
2. Highlight the game, press the Menu button on your controller, and then select Manage game.
3. Scroll to the right, highlight the saved data for your gamertag under Saved Data, and then press A on your controller.
4. Choose Delete everywhere.
5. Restart Console
the part that sucks is that you have to start a new campaign. I didn't lose any achievements or rewards, but I did have to start again. I was skeptical about having to restart but I loved the story so much that it isn't a big deal. plus I am playing it on the hardest difficulty on top of making sure to find all the collectibles!
Hopefully this works for you if that's what you decide to do.