Campaign Crash

by tifftakenote45
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Original Post

Campaign Crash

★ Novice

I can't play any of the campaigns under the Legacy tab. It kicks me out every time! 

Message 1 of 7 (781 Views)

Re: Campaign Crash

Community Manager

@tifftakenote45  Hi, when did this start for you? Does the game crash/do you get an error message?

Can you try restarting your device then check again?

Thanks. 

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Message 2 of 7 (763 Views)

Re: Campaign Crash

★ Novice

It started with the North Pole event. Now with the Lunar event it is the same. I've restarted my device, uninstalled and reinstalled the game several times. Nothing helps. 

 

Every time I go to the legacy tab under campaigns and click on the first event it takes me to the team page and when I click to play it kicks me out of the game... every time!

Message 3 of 7 (751 Views)

Re: Campaign Crash

Community Manager

If you try making a throwaway account (make sure your main account is linked first) can you play any of the Legacy events?

 

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Message 4 of 7 (743 Views)

Re: Campaign Crash

★ Novice

If I make a new throw away account the legacy events don't show up... I'm assuming because there is no legacy team, but I  don't know.

Message 5 of 7 (734 Views)

Re: Campaign Crash

Community Manager

That's odd, I have an account that I'm sure was only created this season and I get some of the Legacy events. 

Do you have access to another phone, that you can try logging into your main account with to test?

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Message 6 of 7 (725 Views)

Re: Campaign Crash

★ Novice

Yes, I tried logging in to my account on another phone and still can't okay the legacy events. 

Message 7 of 7 (709 Views)