CTD when accessing Origin profiles from scoreboard

by 235Nuke
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CTD when accessing Origin profiles from scoreboard

★ Guide

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1080ti
Enter RAM memory size in GB 32 gigs
Are you using any software with an overlay? Yes
If yes, can you list them here? shadowplay for fps counter
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? Multiple Dice servers
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug When playing multiplayer I tried to access other players profiles via the scoreboardin menus to either send a friend request or report them for an issue. The origin overlay comes up, it then locks up, and causes origin to crash along with BF:V.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Access player profiles via the scoreboard
What happens when the bug occurs? Origin then Game CTD
What should be happening instead? Able to send a friend request or report a player via the ingame scoreboard profiles

Unsure if this should go under origin or BF:V.  Please move if its in the wrong bug reporting area

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Accepted Solution

Re: CTD when accessing Origin profiles from scoreboard

★★★ Expert
@235Nuke I'm happy that you post this report. Myself had the same.
https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-crash-when-requesting-in-game-player-pr...
I have marked this issue myself as solved. For me the solution was to reinstall Origin. I have tested this and solved. But the crash was since latest origin version. Before I had the issue already with the blank profile page, which I noticed more players had.
Please note currently origin is having more issues:
Which I also experienced before the reinstall.
https://answers.ea.com/t5/Technical-Issues/BFV-CRASH-to-desktop-no-message/m-p/9027480#M27453

- Clearing cache
- Clearing license folder didn't solve it.
Thanks again! Always good to see it is not only my pc. Spend really 5 hours of troubleshooting last Monday.

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Message 2 of 2 (294 Views)

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Re: CTD when accessing Origin profiles from scoreboard

★★★ Expert
@235Nuke I'm happy that you post this report. Myself had the same.
https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-crash-when-requesting-in-game-player-pr...
I have marked this issue myself as solved. For me the solution was to reinstall Origin. I have tested this and solved. But the crash was since latest origin version. Before I had the issue already with the blank profile page, which I noticed more players had.
Please note currently origin is having more issues:
Which I also experienced before the reinstall.
https://answers.ea.com/t5/Technical-Issues/BFV-CRASH-to-desktop-no-message/m-p/9027480#M27453

- Clearing cache
- Clearing license folder didn't solve it.
Thanks again! Always good to see it is not only my pc. Spend really 5 hours of troubleshooting last Monday.
Message 2 of 2 (295 Views)