January 2019
Found another way, moving your post a collection thread.
January 2019 - last edited February 2020
January 2019
Same with Xioami Remi Note 6 pro
January 2019
I have the latest update but still not working. Please recommend something. I have a redmi note 6 pro
February 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7)
new phone ASUS Zenfone Max Pro M1
OS Version: Oreo
Player ID: (Find your Player ID in Sims Mobile:https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile)
new phone PlayerID: 1003969279458
old phone PlayerID: 1003195003870
How often does the bug occur? Every time in new phone (100%)
Steps: How can we find the bug ourselves? phones with supposedly auto hide navigation gestures
What do you expect to see? Either continue the game or transfer my old account
Connection Type: Mobile Data
Please select your region: Philippines
Additional feedback
Unable to click the close button to continue the quest
Unable to link in facebook for old account
February 2019
HI. Please can you help me.
My phone model is xiaomi redmi 6pro(xiaomi mi a2 lite)
Player Id:1003978880482
My problem is the game isnt fully displayed on the phone. I cant click probalbly on the buttons. I have tried hidding the notch but nothing change.
February 2019
February 2019
February 2019
@Vanshajmeri please reply to this post: https://answers.ea.com/t5/Bug-Reports/Collection-thread-Issues-with-certain-devices/m-p/7353246#M106... with the make and model of your device and what isn't working for you.
February 2019
follow up.