Broken ranked matchmaking

by N0tUZzzzzzz
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Original Post

Broken ranked matchmaking

★★ Novice

I waited almost 1hr but still i dint get any ranked match it was matchmaking the whole time 

Message 1 of 7 (373 Views)

Re: Broken ranked matchmaking

Community Manager

@N0tUZzzzzzz 

 

What region are you from and which datacenter are you connecting to?

Does your matchmaking time improve if you change the datacenter?

Blueberry.png
Message 2 of 7 (318 Views)

Re: Broken ranked matchmaking

★★ Novice
@EA_Blueberry I am from asia (India), and i connect to singapore(SG1,SG2) datacentre.

No, changing the datacentre doesn't help me.
Message 3 of 7 (305 Views)

Re: Broken ranked matchmaking

★★ Novice
@EA_Blueberry Update: it does work but on new york server but not on asian server like SG singapore
Message 4 of 7 (296 Views)

Re: Broken ranked matchmaking

Community Manager

@N0tUZzzzzzz 

 

Do you see the same results if you matchmake during different times of the day?

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Message 5 of 7 (284 Views)

Re: Broken ranked matchmaking

★★ Novice
@EA_Blueberry Yes,i get the same result
Message 6 of 7 (255 Views)

Re: Broken ranked matchmaking

★★★★ Novice

A bunch of us have been reporting this problem for months now. It is impossible to connect to Singapore servers from India on Xbox. It worked fine at one time and then all of a sudden it was impossible to connect to those servers (possibly because of an inadvertent bug via an update). And it’s been months now.

 

This original thread (of which you were a part too), now has nearly 650 views. I’ve tried contacting EA everywhere they maintain an online presence. I’m at my wit’s end. Please help us. 

Message 7 of 7 (213 Views)