Breaking Through Campaign Event NOT unlocking [ Edited ]

[meandmyfriend13]

i purchased the volume 5 unlock key but it still lock.I have tried reinstall the game,restart the phone,clear cache etc but nothing worked

[EA_Blueberry]

@meandmyfriend13 

Did it unlock all the events on there except the last one? 

Have you tried restarting your device to see if that helps push the transaction through to the servers to process on your account? Sometimes these purchases can be slightly delayed and restarting the device can help push it through the system faster. 

[meandmyfriend13]

I tried everything but it still lock.I know somebody facing this issue too.Seems like a bug.Eventhough i met all the requirements,it wont unlock,so i decided to buy the unlock purchase but it stays the same

[EA_Blueberry]

@meandmyfriend13 

Have you tried deleting the app and re-installing it? 

[meandmyfriend13]

@EA_Blueberry Sure.I even try loging in by another device but nothing change

[meandmyfriend13]

https://www.reddit.com/r/NBALive_Mobile/comments/o90g2v/i_have_problem_with_blake_griffins_campaign_...

You can check this reddit post.Annoying bug

[EA_Blueberry]

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@meandmyfriend13 wrote:

https://www.reddit.com/r/NBALive_Mobile/comments/o90g2v/i_have_problem_with_blake_griffins_campaign_...

You can check this reddit post.Annoying bug

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Thank you!

If this isn't unlocking for you after the purchase, please DIRECT MESSAGE ME the following:

• NBA LIVE User ID (DO NOT POST THIS IN PUBLIC)
• Device Type (ex: Samsung Galaxy S21+, iPhone 10)
• Date you purchase the unlock

We'll pass these details up to the team for investigation. Thank you in advance for the help!

[meandmyfriend13]

@EA_Blueberry i did.Please check my dm

[_miguelareynoso_]

I’m having the same issue. The last 5 from Beats of the East aren’t unlocking even after purchase and getting the 6 MM players

[himanshuk11]

@_miguelareynoso_ Same