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Re: Bought premium but haven't got it

by EA_Kipling
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Bought premium but haven't got it

★★ Newbie

I bought premium 4 hours ago now through PayPal and I still haven't got it. I did get emails saying I bought it though and it says I am premium on the website.

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Re: Bought premium but haven't got it

@Peweti

 

Give CS a call (link to numbers) they will be able to sort this quickly for you

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Re: Bought premium but haven't got it

EA Live QV Team

@Peweti

I suspect you might have two accounts, and you're logging to to a different account in-game than the one you bought the sub on. When you log on to the website and it says you're subbed, what's the Account Display Name in the upper right corner?

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