Bought a pack accidently

by notomuch
Reply

Original Post

Bought a pack accidently

★★★ Novice

Not sure how, but it looks like I bought some pack for crystals. Got a bunch of useless phoenix character shards. Please return the crystals spent. 

Message 1 of 3 (389 Views)

Re: Bought a pack accidently

Community Manager

Hi @notomuch,

 

Could you try to restore the purchase in-game?

  1. Tap on the cog icon (Settings) on the Cantina screen.
  2. Tap on Restore Purchases. This will make the game check for and resync any recent purchases.
  3. You’ll get a notification through in-game mail if your purchase is successfully restored.

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 3 (362 Views)

Re: Bought a pack accidently

★★★ Newbie

This did not work for me, i pocket purchased resistance pack

Message 3 of 3 (293 Views)