Boku redirection strategy error: Boku is disabled for the current context

by TinyTinyDwarf
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Original Post

Boku redirection strategy error: Boku is disabled for the current context

★★★★ Novice

Hello

 

I am attempting to purchase 450CC through SMS payment. Yet it hasn't worked for over a month now. I only receive this aforementioned message. 

 

Any help would be greatly appreciated!

Message 1 of 14 (1,704 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

Hero

@TinyTinyDwarf

 

From my understanding Boku was removed as a payment choice a few years ago.

 

As per this link here the only choices now are credit card, and depending on the country either PayPal, JCB, Vista Electron and a few others.

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Server: Satele Shan

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Message 2 of 14 (1,690 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

★★★★ Novice

Really? Because I've been able to purchase stuff through SMS since I began playing in last December. Only stopped working a month ago.

 

Under 450cc there's the option to pay via card, or via sms. I've used SMS before with no issue.

 

 

Message 3 of 14 (1,687 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

Hero

I'm not sure then.  In the main forums at swtor.com when I searched for Boku all threads I found said it was no longer working going back several years.

 

http://www.swtor.com/community/showthread.php?t=897430

http://www.swtor.com/community/showthread.php?t=892102

http://www.swtor.com/community/showthread.php?t=851053

http://www.swtor.com/community/showthread.php?t=881489

 

There are many more threads so wasn't going to post them all but they've all said the same thing plus it wasn't listed on the oaymenp method by countries list.

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 4 of 14 (1,678 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

★★★★ Novice

None of this makes any sense. I was able to use it 35 days ago.

 

I'm so terribly confused. And disappointed. Is there no way to access it again?

Message 5 of 14 (1,671 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

Hero

@TinyTinyDwarf

 

The only I thing someone suggested as a work around was here

 

http://www.swtor.com/community/showthread.php?t=900720

 

You can try what they suggested and see if it works.

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 6 of 14 (1,663 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

@TinyTinyDwarf

 

Will ask CS if they are aware

 

@EA_Kipling  is there a known issue with Boku at present ? or is it no longer available for purchasing 450cc ?

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Message 7 of 14 (1,649 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

★★★★ Novice
Didn't work I'm afraid. :C

Message 8 of 14 (1,627 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

EA Live QV Team

@TinyTinyDwarf The Redirection Strategy Error is usually related to existing payment methods that are attached to your account.

Could you go to swtor.com and log on, go to My SWTOR -> My Account -> Subscription -> Show your payment history, and then delete all of your saved payment methods from there.

Then do the same thing on your EA account using https://myaccount.ea.com -> Payment Methods, delete all of them.

Then relog and try to make the purchase on swtor.com, hopefully it should work.

Message 9 of 14 (1,612 Views)

Re: Boku redirection strategy error: Boku is disabled for the current context

★★★★ Novice
Did all of that. Deleted the payment methods on both EA account & SWTOR.

Nothing changed. Except I see now that SWTOR considers all Boku attempts as 'FAILED'.

Is there no possible way to enable Boku on your end?

Message 10 of 14 (1,606 Views)