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Bluetooth Headset not Recognized Properly

by Armandeus66
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Original Post

Bluetooth Headset not Recognized Properly

★ Novice

The game will not recognize the playback capability of the SONY WH-1000XM4 Bluetooth headset except when plugged in with a jack using the motherboard Realtek audio.

 

It seems that the game wants to only see the "communication" device in Windows 10 that is responsible for mike pickup and playback, and not the Bluetooth headphone device that is used for primarily playback. The audio quality is vastly different, and the audio is almost silent in this case. The headset works properly in other games with the default Bluetooth setup. Only this game refuses to acknowledge the Bluetooth playback device.

 

Anyone else with a similar problem? Anyone have a fix (other than using the audio jack and Realtek device every time I want to play this game)?

 

Thanks for reading.

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Re: Bluetooth Headset not Recognized Properly

Community Manager
@Armandeus66 when you set is as default device for sound communication Squadrons still don't pick it up?

/Atic
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Message 2 of 4 (84 Views)
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Re: Bluetooth Headset not Recognized Properly

[ Edited ]
★ Novice

That is correct, @EA_Atic. It does not.

Even if I disable the headset playback device and all others, Squadrons does not recognize the headphone device.

The headphones work properly in Star Wars Battlefront II.

Message 3 of 4 (72 Views)
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Re: Bluetooth Headset not Recognized Properly

Community Manager

Thank! @Armandeus66  Can you do a bug report here: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-squadrons-bug-reports-en

 
Helps us to track the issue. 
 
Thanks!
 
/Atic
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