Bluescreen EasyAntiCheat after Apex Legends launch

by Amomentforever
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Bluescreen EasyAntiCheat after Apex Legends launch

★★ Novice

Hello EA Support,

 

today I played like 1-2 hours of Apex Legends and then closed the program, but wanted to restart Apex Legends about 1 hour later (only had my browser, origin, riot vanguard, razer synapse, razer central open) and then I got a bluescreen. I´ve never had a bluescreen from starting Apex Legends ever. I´ve never had a bluescreen from Origin or Anticheat.

 

A few days ago I contacted NVIDIA Support and installed the latest driver Nvidia 446.14 for my Geforce GTX 1060 6 GB. Before that I had 430.86 driver for one year and not once a problem with any program.

 

I have an:

Nvidia 446.14 for my Geforce GTX 1060 6 GB

Intel Core i7 4970K CPU - 4 GHZ

8GB RAM

Windows 8.1 Pro 64-bit

 

https://imgur.com/a/NuBExXy 

https://imgur.com/unQqxKV

 

 

Then I searched on EA forums and it says uninstall Easy AntiCheat. So I went to C Program Files and uninstalled EasyAntiCheat.

 

https://answers.ea.com/t5/Technical-Issues/Blue-screen-while-playing-Apex-Legends/td-p/7460548#:~:te...

https://answers.ea.com/t5/Bug-Reports/Apex-causing-BSOD-on-launch/td-p/7668371

https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-troubleshooting-steps/m-p/7437695#M4899

 

 

Also I have to add that every time I closed Apex Legends since its release in 2019 I get this message on the right corner of my screen, but it never prevented me from starting the game or having any trouble with it.

Solved: Apex Legends EasyAntiCheat - Unknown file Version ...

 

 

 

What would you recommend me now?

 

Reinstall Easyanticheat only?

Or also reinstall origin+apex legends?

Or is it maybe a problem of the new nvidia 446.14 driver that was only released 3 weeks ago?

 

I hope you can help me as I want to play more Apex Legends, but now I´m scared that every time I play it and restart it I could get bluescreens.

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Accepted Solution

Re: Bluescreen EasyAntiCheat after Apex Legends launch

★ Pro
@Amomentforever well since u only have 8gb ram i would suggest 10gb of page file but if it works for u..

"Game Security Violation
The game process or system's integrity has been compromised and the game will exit. This is usually caused by outdated or insecure background third party software. To resolve this, update or disable background third party software and restart your PC."
https://www.easy.ac/en-us/support/game/issues/errors/

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Re: Bluescreen EasyAntiCheat after Apex Legends launch

[ Edited ]
★ Pro

@Amomentforever
For the issue of windows "Windows 10 page fault in nonpaged area":
-make sure enough space on hard drives
-sometimes there can be a issue with growing page file (virtual memory) so u can enter manually a value like 16gb (initial size and maximum size SAME)
-disable automatic page file sizing

for easy anticheat personnaly i didnt have this issue but u can try disable any rgb software or any sort of enhancement drivers..

Message 2 of 10 (9,091 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

[ Edited ]
★★ Novice

@Konform103 

Hello, thank you for your quick answer.

 

So I have done the following now:

1. make some space on my C drive, which is an SSD

2. make some more space on my D hard disk drive where Apex is installed

3. went to system -> advanced system settings -> performance -> settings -> virtual memory

 

And there I changed it from "manage automatic page file size for all drives" to "disable automatic page file sizing" and then to "custom size":

 

Before with "manage automatic page file size for all drives"

Minimum: 16 MB

Recommend: 4589 MB

Current:  8192 MB 

 

to doubling it:

Custom size:

Initial Size: 4589 MB

Maximum Size: 9178 MB

 

Doubling the recommended size was suggested here by the guy that made this video: Windows 8 - Virtual Memory - Pagefile Size Settings - Performance and Speed Settings by Help Video Guru https://www.youtube.com/watch?v=tP4T6QEIzVs

 

And then I restarted my PC.

 

Two more questions:

1. Can my SSD handle 9178 maximum file size or will it "overclock" since it was 4589 MB-8182 MB before and now 4589 MB-9178 MB?

 

2.  Is there any way to only reinstall EasyAntiCheat or do I have to uninstall Apex Legends and download it again?

 

Thank you very much for helping!

Message 3 of 10 (8,951 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

[ Edited ]
★★ Novice

@Konform103 

 

Thank you for your answer.

 

1. I made some more space on my C drive SSD and D hard disk drive, where Apex is installed.

2. I added a new custom size value 4589 MB - 9178 MB (see attached picture) and restarted my PC

3. I disabled automatic page file sizing and now its custom size

4. I went to my Apex folder on hard disk drive D -> Apex\EasyAntiCheat -> opened the EasyAntiCheat_Setup.exe -> repaired it -> reinstalled it

5. I started Origin and Apex Legends and it worked

 

Remaining question:

1. Does this new setting "4589 MB - 9178 MB" overclock my SSD before it was 4589MB - 8192MB?

2. When I close Apex Legends I still get the message "Game Security Violation Detected #00000006" sometimes it says #00000001, sometimes 00000002, 00000003"  etc.. Is there anything I can do to get rid of this notification?

Message 4 of 10 (9,058 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

★ Pro
@Amomentforever well since u only have 8gb ram i would suggest 10gb of page file but if it works for u..

"Game Security Violation
The game process or system's integrity has been compromised and the game will exit. This is usually caused by outdated or insecure background third party software. To resolve this, update or disable background third party software and restart your PC."
https://www.easy.ac/en-us/support/game/issues/errors/
Message 5 of 10 (9,044 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

[ Edited ]
★★ Novice

Hey @Konform103 

 

Thank you a lot!

 

I will keep it at 9GB for now, but maybe 10gb page file later.

 

For the game security violation I added new rules to my AntiVirus program for the EasyAntiCheat_launcher.exe and EasyAntiCheat_Setup.exe. Now I have no more error messages. I suppose my antivirus as "third party software" issued the problem with origin and EasyAntiCheat.

 

I could play for about 2 hours today without any problem.

 

Thanks again, stay safe & healthy!

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Re: Bluescreen EasyAntiCheat after Apex Legends launch

Message 7 of 10 (8,807 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

★ Pro
@Amomentforever hey man i was just trying to help.. anyway it seems alot of windows 8 users have gotten this issue (non apex related).. I have been on this forum for a year and ur the only one who ive seen so badly affected (one of the only ones with windows 8 still)..

I would suggest in ur free time to consider an update to windows 10 and hopefully this will improve stability..

I think the update to windows 10 is free for windows 8 users still.. I know i made the update a long time ago.. If its not free u can buy a cheap windows 10 pro bulk license

gl
Message 8 of 10 (8,793 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

★★ Novice

Yes, thank you I appreciate your help a lot, after your post and changes Apex was working for two weeks as I mentioned.

 

I will make a Windows 10 update in my free time and I hope it will fix my problems until then I won´t play Apex Legends unless someone else has another idea for a solution.

Message 9 of 10 (8,661 Views)

Re: Bluescreen EasyAntiCheat after Apex Legends launch

★★★ Newbie
@Amomentforever technical help
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